Frequently Asked Questions

CANCELATION POLICY
To cancel, change, or reschedule your booking email us at info@pacificaxes.com (please don’t call us by phone)
Cancellation

You can get a full refund if you cancel more than 48 hours in advance. If you cancel less than 48 hours in advance, you can get partial credit or a gift card for future use. There is no refund if you cancel less than 48 hours in advance.

No refund or credit for a no-show or on-site changes.
No refunds for rescheduled bookings.

Rescheduling

We will be happy to reschedule your booking if you notify us more than 24 hours in advance. No reschedule after your booking. You will receive no refund for a rescheduled booking.

Refunds for missing players

Refunds for missing players: If you have players that can not participate in the experience, you can get a full refund if you notify us more than 48 hours in advance. You can get a partial credit if you notify us between 48 and 24 hours in advance.

HOW IT WORKS
The Main Event

You and/or your team will have 1 hour to get to know an axe of your choosing, learn, practice, and finally compete against yourselves or trying to beat the highest score on our Wall of Glory. Our Axe Throwing sessions are run by trained Axe Masters who will show you how to safely handle an axe, teach you some fun games with axes, and give you some tips on how to always land your axe where you want it.

Will someone teach me how to throw an axe ?

Absolutely! You will work with our Axe Masters to learn the safe and proper way to throw an axe. Don’t fret if it won’t work the first time, our Axe Masters are there to help you achieve perfection.

Age Requirements

You must be at least 18 years old to throw an axe on your own. If you are under 18, you have to come with a supervisor.

Group Sizes

This Redmond location holds up to 35 people at a time. You can come on your own, as a small group, or you can book out our whole venue for a private party. Give us a call or write an email to book private parties of 8 or more, we can accommodate almost anything !
Our phone number 888-260-1481 and email info@pacificaxes.com

Is axe throwing safe ?

Yes. Axe throwing is just like any other target sport, but with its own rules. If you follow the instructions and safety rules explained to you by the Axe Master and apply some common sense to it all, you will be safe. Our trained and experienced staff is always watching you at your lines, monitor your safety, and guide you through the entire process. Only those who have gone through our safety course are allowed to enter the throwing arena (even if you have already done this before, you still have to listen).  Do not exchange axes with other players and follow specific instructions from your Axe Master.

HOW TO BOOK AND PRICES
Prices

You can discover our prices by simply pressing price section on the menu.

How do I book?

You can book online or over the phone.  Please check to see if there are spots available for reservation, make the purchase and come on in to throw axes ! Walk-in are welcome if there are places available. If you do a walk-in, you can pay with card or cash.

Should I bring some cash ?

Yes, tipping your Axe Master is not necessary but is highly appreciated.  You haven’t done something this fun and active in a while and a large part of your experience is the non-stop energy that our Axe Masters will always share with you on the day of your session !

What if the time I want is unavailable ?

Sorry if someone already took the time you wanted! If you want to schedule a private event, give us a call or write an email. Most likely, we will accommodate you to your satisfaction.We are open from Tuesday to Sunday (closed on Mondays), from 4:30 pm to 10:30 pm on weekdays and from 10:00 am to 10:30 pm on weekends.

Where are you ?

16425 NE 80th St, Redmond, WA 98052
Please arrive 15 minutes early to allow time for everyone to get to the location and get started on time once you are inside of the building.

When Are You Open ?

We are open from Tuesday to Sunday (closed on Mondays). On weekdays from 4:30 pm to 10:30 pm, on weekends from 10:00 am to 10:30 pm.

YOU
Can you bring your own food and drink ?

You can bring your own snacks, water, and soft drinks, but due to space limitations do not bring too much. Remember, you will have to take home what you brought with you.

Do you sell or allow alcohol ?

Yes. Since November 2022, we start serving cold beer and soft drinks to our clients. Of course, we take in consideration all safety measure to make sure axe throwing is still safe and fun. No outside alcohol drinks are allowed at the venue.

Is catering available ?

We don’t usually provide catering events. But you can always give us a call or write an email and see if we can figure something out.

What should I wear ?

Don’t wear anything that might make you more vulnerable to an axe. That includes high heels or open toed shoes, skirts or clothes with flappy parts  that might get stuck somewhere and make you fall or drop the axe on yourself or someone else.